HandleEasy 321rc Remote Control

HandleEasy 321rc Remote Control
Price:  £24.95(Inc. 20% VAT)(£20.79 Exc. VAT)
Item Code:  DO-321RC

Shipping:  Free UK delivery


5 remaining for immediate dispatch  

5 remaining for immediate dispatch


VAT Relief Eligible

The HandleEasy is an award-winning universal remote control designed specifically for people who have limited dexterity and find technology confusing, this makes it a very useful TV remote control for elderly individuals.

  • Easy to grip design
  • Large, easy-to-push buttons for changing channels & adjusting volume
  • Requires an existing fully functional remote control for programming (see 'Requirements' below)

The HandleEasy 321RC is a popular solution as it performs all of the functions required for a standard television, without many of the unnecessary and potentially confusing buttons.

Have you seen our Flipper remote control?

The Flipper Remote Control is AlzProducts' recommended simple TV remote, for the following reasons;

  • Quicker and easier programming - The Flipper is our only remote control that has programming codes for the large majority of TV / STB brands
  • Highest compatibility rate - All of our remotes have a high compatibility rate, but the Flipper has the highest
  • Controls two devices better - Especially important for customers with a Set-Top Box (Sky, Virgin, Freeview, etc)
  • Advanced features - Favourites function, lock to prevent accidental reprogramming, etc

Sky / Virgin Customers

For Sky/Virgin customers we highly recommend our Flipper Remote Control, due to it's unique Favourites Function.

When using the HandleEasy with Sky or Virgin you can only skip through channels one at a time, this can be very time consuming when wanting to watch a channel far away from your current one.

The Flipper Remote Control allows you to save a list of favourite channels, this way you can cycle between your channels (up to 25) quickly & easily. 

HandleEasy Compatibility

  • Compatible with most major set-top boxes & televisions sold in the UK
  • Compatible with built-in Freeview
  • Compatible with Sky
  • Compatible with Virgin

AlzProducts Compatibility Guarantee

We find that the HandleEasy typically has a 97% + compatibility success rate.

If you do have any problems when programming your HandleEasy with your television or set-top box, we shall refund your original order cost in full - including your original delivery charge.

How to program your HandleEasy 

The HandleEasy remote control does come with instructions and is relatively straight-forward to program. It usually only takes 5-15 minutes.

If you experience any problems with programming your remote control, our customer service team are more than willing to guide you through the programming procedure step-by-step .


  • An existing (fully functional) remote control for your television

The HandleEasy is a "learning" remote control, consequently, you will need an existing remote control to program the HandleEasy.

If you have lost your remote control, the Flipper may be a suitable replacement.


Item Code:  DO-321RC
Barcode:  7322460043537
Brand:  Doro
Operating Distance:  7m
Battery:  3 x AAA (included)
Dimensions:  16 x 5 x 3cm
Product Weight:  110g
Compatibility:  Universal
Compatible with Built-In Freeview:  Yes
Compatible with External Freeview Box:  Yes
Compatible with Sky/Virgin:  Yes
Favourites Function:  No
Guarantee:  2 years

Why doesn't this product qualify for VAT Relief?

Unfortunately many of our products are not eligible for VAT Relief, this is due to strict regulations from HMRC.

A product is only eligible for VAT Relief if it was "designed & manufactured solely for use by the disabled". 

This means that products that fall into the following categories are not eligible for VAT Relief.

  • Products that were originally designed & manufactured for any other reason other than to help the disabled, even if they are now commonly used by people with disabilities
  • Any product that was designed for use by both disabled & non-disabled individuals

What is VAT Relief for the disabled?

VAT Relief for the disabled is a government scheme that allows the zero-rating of VAT on certain goods if conditions are met.

If you are chronically disabled (criteria below), you will be able to purchase any eligible products on our website VAT free.

How do I place an order & claim VAT Relief?

Via our website:

  • Add any products that you would like to buy to your basket
  • View your basket
  • Tick any boxes that say "I (or the person I'm buying for)  qualifies for VAT Relief for the disabled
  • VAT will be removed from any of the qualifying products

Finally, we will then ask you for the necessary information during the checkout procedure.

Via Telephone

Orders can be placed via telephone with VAT Relief, however it will be a longer process.

Unfortunately we cannot take verbal VAT declarations, this means you have two options:

  1. We charge the full amount (including VAT) but dispatch a VAT Relief Declaration with your order, once you complete & return the declaration we will then refund your VAT
  2. You call us & request for a VAT Relief Declaration to be sent to you (either via email, or postal mail), once this is returned & completed we can then call you to take your order with VAT Relief included

What information do I need to provide?

You will need the following information:

  • The name of the individual that qualifies for VAT Relief
  • The address of the individual that qualifies for VAT Relief

What conditions do I (the customer) have to meet?

You (or the individual you are purchasing the goods for) must meet the following criteria

  • You are chronically sick or disabled and
  • You are buying the products for your (or the person who's disabled) personal or domestic use

You can purchase goods & claim VAT relief on behalf of another person, but we will require some personal information (of the individual you are buying for) at checkout.

What qualifies as being "chronically sick or disabled"?

The following qualifies as being chronically sick or disabled:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities
  • You have a condition that the medical profession treats as a chronic sickness, such as diabetes or Alzheimer's disease 
  • You have a terminal illness

Common examples of chronic disabilities include (but are not limited to); Alzheimer's, any form of dementia, Parkinson's, arthritis, blindness, deafness, physical disability.

Temporary disabilities such as broken bones, or even postoperative confusion, are not classed as chronic disabilities or impairments.

If you are in any doubt regarding your (or the person you're purchasing for) condition, please ask your GP whether it is a chronic or acute impairment.

Delivery to UK

Shipping Method
Delivery Time*
Royal Mail 2-4 Days Free
Express Royal Mail 1-2 Days £1.99
Next Working Day (before 1pm) Royal Mail 1 Day £9.95
Next Working Day (before 9am) Royal Mail 1 Day £19.99
Nominated Day (before 1pm) Royal Mail 1 Day £9.95

*Delivery times quoted are for products marked as "In stock for immediate dispatch"

  • Cut-off time - Orders must be placed before 4pm Mon-Fri for same day dispatch
  • Orders placed after 4pm on Friday will be dispatched on Monday (excluding bank holidays)

Returns - 30 Day Hassle-Free

  • Products can be returned within 30 days for a full refund (excluding delivery charge)
  • We can even provide a prepaid Royal Mail returns label (for unsuitable returns we'll need to deduct £3.95 from your refund)

International Customers

Please see our International Deliveries page for further information.


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