VAT Disability Relief FAQ
Please be aware that VAT (Value Added Tax) is an EU tax, & therefore VAT Relief isn't applicable to International Customers outside of the EU.
If your billing & shipping address is located outside of the EU, VAT is automatically removed at checkout.
UK Customers - What is VAT Relief for the disabled?
VAT Relief for the disabled is a government scheme that allows the zero-rating of goods if certain conditions are met.
Simply put, if the criteria below are satisfied we will not charge you VAT on some of the products available on our website.
What conditions do I (the customer) have to meet?
You (or the individual you are purchasing the goods for) must meet the following criteria
You can purchase goods & claim VAT relief on behalf of another person, but we will require some personal information (of the individual you are buying for) at checkout.
What qualifies as being "chronically sick or disabled"?
The following qualifies as being chronically sick or disabled:
Common examples of chronic disabilities include (but are not limited to); Alzheimer's, any form of dementia, Parkinson's, arthritis, blindness, deafness, physical disability.
Temporary disabilities such as broken bones, or even postoperative confusion, are not classed as chronic disabilities or impairments.
If you are in any doubt regarding your (or the person you're purchasing for) condition, please ask your GP whether it is a chronic or acute impairment.
What conditions does AlzProducts.co.uk have to meet?
Why aren't all of your products eligible for VAT Relief?
To qualify for VAT Relief, each product must have been designed & manufactured solely to help people with disabilities.
As many of our products were originally created for general purposes, such as locating lost items around the home; increasing home security; or to control a television, they do not qualify for VAT Relief.
Where can I find more information?
You can find more information on the HMRC website under Notice 701/7, or by calling HMRC's helpline on 0300 123 1073.