If you or the person you're buying for has a long-term health condition or disability, you don't have to pay VAT on this product.
Add any eligible products (like this one) to your basket
Complete a short form during checkout
We'll remove 20% VAT from all eligible products
VAT Relief is a government-backed scheme.
Who qualifies?
A person qualifies if they have any of the following:
A physical or mental condition that has a substantial, long-term effect on their daily life
A long-term (chronic) illness or disability
A terminal illness
Common examples include Alzheimer's, dementia, Parkinson's, arthritis, diabetes, blindness, deafness, asthma, COPD, and mobility impairments. Many other conditions also qualify.
Temporary conditions like broken bones don't qualify. If unsure, ask your GP whether the condition is long-term.
What products are eligible?
Only products designed specifically for people with disabilities are eligible. Some general-purpose items don't qualify even if they're helpful — eligible products are clearly marked on our website.
Can I buy for someone else?
Yes, you can claim VAT Relief when buying for a family member, someone you care for, or anyone else. At checkout, we'll ask for their name and a brief description of their condition.
Legal Information
When you claim VAT Relief, you're making a legal declaration that the eligibility conditions are met. We keep records of all VAT Relief claims for 6 years, as required by HMRC.
Gift Message
We can add a message/gift note to your delivery (free of charge)
This will replace the standard dispatch note
Please be aware that this does not include gift-wrapping of any products (please buy gift-wrap on individual product pages)
