Pivotell Advance GSM Automatic Pill Dispenser

Code: 100397
£204.95 incl. VAT
RRP: £217.80 You Save 6%

The Pivotell®  Advance GSM Automatic Pill Dispenser is a premium automatic pill dispenser that incorporates a number of important and advanced features which are designed to help both the user remain compliant with their medication regime and further support their family members, carers and pharmacists.

  • Unique GSM Features - Warning text messages sent to family members and carers for certain situations, such as a missed dose
  • Automatic Dispensing - Can be filled and programmed by the user, relative, carer, or pharmacist to dispense pills up to 24 times a day
  • Security - A self-locking shutter over the lid opening prevents access to the medication tray except at the alarm time. This prevents the possibility of double dosing or the forced movement of the medication tray by the user
  • Display - The LCD display is visible through the lid allowing the user and carer to view: the date and time, the time that the next dose is due, the number of doses remaining, the battery level
  • Start Delay and Stop functions - Delays activation or deactivates dispenser - useful for those using multiple dispensers and to allow pharmacists or family members to fill in advance away from home
  • Upside-down - The tray will not rotate if upside down. When upright it will move to the correct dose for the time & date at the next alarm time

Monthly Subscription

Please be aware that this product requires a monthly subscription service for the SIM card and text message updates. This is an all-inclusive price,

The price structure is as follows;

  1. £8.40 per month OR
  2. £72 per year (upfront payment)

Once an order has been placed someone will contact you via the email/telephone number you enter during checkout to complete the subscription service.

All Inclusive SIM

  • SIM supplied is all inclusive (see monthly subscription above) no top-ups required
  • All text messages and emails included
  • Flexible pay monthly or annually

Unique GSM Features

The Pivotell® Advance GSM Automatic Pill Dispenser includes all of the enhanced security and display features of our PivoTell Advance Dispenser along with a GSM module that adds additional benefits;

  • The GSM dispenser can send "warning" text messages to up to 3 family members or carers if medication is not taken on time ( and other warnings listed below)
  • 1 family member/carer can also receive emails in addition to text messages

Warning Messages

  • Medication is not taken on time
  • Pill dispenser has been left upside down (as medication won't dispense if upside down)
  • There is a device error
  • There are only four doses remaining in the dispenser
  • The batteries need replacing

The Administration Centre

The dispenser is programmed online using the Pivotell Administration Centre. The Administration Centre provides reports on the user's Medication Compliance, for example, it records the actual times when medication has been dispensed and when warning messages such as 'Dose not taken' have been sent.

The full communications history between the device and the Administration Centre can be monitored.

After 12 months there is an annual charge of £26 (excluding VAT) for the Administration Centre. 

Safety Feature - Upside Down Usage

  • The tray will not rotate if upside down. When upright it will move to the correct dose for the time & date at the next alarm time

This also allows for the possibility that the dispenser could be transported upside down. If a dosage time occurs when the dispenser is upside down it will alarm as usual but the tray will not move forward.

If the dispenser is upside down for some time the dispenser will record on how many occasions it should have rotated and when returned to the upright position will move to the correct position for the next scheduled dose so that the correct medication for that time will be presented.

Alarm Function

  • At the pre-programmed times, the dispenser rotates, the alarm signal is heard, and the correct dosage comes into view through the opening in the lid
  • Alarm can be programmed to ring for up to 5 hours
  • Pills can be dispensed 1-24 times a day
  • 4 different alarm sounds
  • Flashing alarm indicator for those with hearing impairment

Dispensing Medication

  • Compartments - 28, two or more compartments can be programmed to alarm at the same time
  • Multiple compartment dosing - Two or more compartments can be programmed to alarm at the same time (for those with a high quantity and/or large pills)
  • Start delay function - Delays activation to allow pharmacists or family members to easily fill in advance away from the user's home
  • Stop function - Deactivates dispenser - useful for those using multiple dispensers in the home
  • A Pharmacy label carrier and label case is supplied (to comply with Royal Pharmacy Society of Great Britain labelling requirements)
  • Day / time discs supplied (for 1 / 2 / 3 / 4 times daily dosage and one blank disc for five or more doses per day)

Cycle Examples

Once a day medication - Refill every 28 days
Twice a day medication - Refill every 14 days
Three times a day medication - Refill every 9 days
Four times a day medication - Refill every 7 days

Refillable at your local pharmacy

To help with the refilling of medication at a pharmacy, the Pivotell® Advance Automatic Pill Dispenser comes with a pharmacy label carrier and label case, these comply with the Royal Pharmacy Society of Great Britain labelling requirements.

What pharmacies offer this service? Many pharmacies will fill the dispenser upon request. However advanced warning or information about the dispenser may be required, simply take a copy of the instruction manual to a pharmacy and ask whether they offer this service.

LCD Display

The LCD display feature is of particular benefit to carers / family members who can make a visual check on the status of the dispenser without having to open it, allowing the user and carer to view;

  • The date and time
  • The time that the next dose is due
  • Number of doses remaining before refill
  • Battery level (and low battery warning)

The LCD display will show the information above in the following circumstances;

  • Pill dispenser is horizontal - Shows date and time in sequence
  • At the alarm time - "Take Med" displayed on screen
  • When dispenser is tilted forward - Next dose, No. of doses left, Battery level, Date
    Example: NEXT DOSE 16:30 MON || DOSES LEFT 9 || B (battery level) 75% || DATE: 23 SEPT 2016
  • When only 4 doses remain the display will additionally show DOS 04. After this dose has been dispensed DOS 03, DOS 02, DOS 01 and finally DOS 00 will be displayed in sequence with the DATE and CLOCK
  • When the battery capacity is less than 20%, LOWBATT will be displayed in sequence with the DATE and CLOCK

Other Features

  • Low battery warning - Battery level meter and low-level warning
  • Secure battery cover - Deters tampering (screw provided)
  • Additional trays, lids, and time discs available for off-site filling by family members or pharmacists (sold separately)
  • Volume: 10ml per compartment


  • Pivotell® Advance GSM Automatic Pill Dispenser with key
  • SIM card 
  • Instructions
  • Selection of cycle day / time discs
  • Pharmacy label carrier and label case

Patent No: SE 535 462 C2 and US 9,027,787, B2 apply
Registered with the MHRA as Medical Device: Class 1
CE and ROHS certified


Downloads & Instructions
Instructions Product Manual
Product Support View Q&A
Product Details
Brand PivoTell
Barcode 7340067250011
Guarantee 1 Year
Weight 0.49 kg
Dimensions 190 x 180 x 56mm
Power Source Battery
Battery Life 12 Months
Battery Type AA
Key Features
VAT Relief Eligible Yes
Alzheimer's Stage Early, Late, Mid

Delivery Information

  • All orders shipped from AlzProducts' own warehouse via Royal Mail or DPD's tracked service
  • Tracking number provided by email for all orders (enter mobile number during checkout for text updates)

United Kingdom

Courier Method Estimate Price incl. VAT
Royal Mail/DPD Standard 2-3 Working Days £3.95
Royal Mail/DPD Express 1-2 Working Days £4.99
Royal Mail/DPD Next Day by 1pm Mon 24th Jun by 1pm £8.95
Royal Mail/DPD Saturday by 1pm Sat 29th Jun by 1pm £8.95
DPD Nominated Day Any weekday by 12:00 Midday £8.95
DPD Next Day by 12 Mon 24th Jun by 12 Midday £8.95

* Order must be placed before this time, Mon-Fri for same day dispatch

  • Orders placed after cut-off time on Friday will be dispatched on Monday (excluding bank holidays)
  • Delivery times displayed are accurate for products with availability "in-stock for immediate dispatch"

Northern Ireland

All orders placed for delivery to Northern Ireland are charged at our standard UK rates shown above. 

We do not charge any extra for delivery but please be aware delivery may take slightly longer than quoted.

Republic of Ireland

  • Express delivery - DPD Courier - 2-3 working days - £19.99

EU & Rest Of World

Unfortunately we have made the decision to temporarily restrict our international shipping options. We currently only ship to the United Kingdom and Ireland unless you are a business customer who has purchased from us before. International business customers please contact us so we can enable purchasing on your account.

Returns & Refunds

AlzProducts 30-Day Returns Policy

We offer a 30-day no hassle return policy for any product purchased from our website, all we ask is that the product is returned in excellent condition.

Faulty Products - Booking your return

If you have a faulty product please Contact Us before returning your order...

Bulk Buy Discounts

Qty Unit Price (incl VAT)
2+ Contact Us

We accept NHS & Local Authority Purchase Orders

Information on how to place an order can be found on our Purchase Orders page.

Need a quotation?

Call our sales team on 024 7642 2224 to receive a quotation via email.

Payment Methods Accepted

  • PayPal (including PayPal Credit)
  • All major debit/credit cards including Visa, Visa Debit, MasterCard, AMEX, Maestro
  • Bank Transfer
  • Cheque
  • Purchase orders from NHS, schools, charities and councils

How to Order

  1. Order online
  2. By phone
  3. Payment by cheque
  4. Payment by bank transfer
  5. Purchase Orders

1) Ordering Online

At AlzProducts we have a fully functional and easy to use checkout process.

Simply add any products that you would like to purchase to your virtual shopping basket using the "add to basket" links located on all product pages.

You can then use the "view basket" link located at the top of every page to view your virtual shopping basket. On the basket page, you can choose your delivery option, view/amend your product selections, and we will calculate the total cost of your order.

Now "proceed to secure checkout" and follow the steps and instructions on the screen to complete your order.

2) Ordering over the telephone

You can call us on 024 7642 2224 during our opening hours. Our sales team will also be able to help you with any queries you may have regarding our product range.

3) Payment by bank transfer

If you have a business account with us you can place orders online and choose payment by cheque/bank transfer during checkout.

After successfully placing your order you will receive our bank details and instructions on how to make payment. You can also download an invoice from your account.

If you do not have a business account with us please call our sales team on 024 7642 2224 who can create an order and invoice for you for payment by bank transfer.

4) Postal orders/payment by cheque

If you want to buy something on the website but do not want to enter your card details online, you can send us a cheque, along with the details of the items you want.

Please make sure you include the total price of the item, including any VAT and carriage.

To make things simple, click the Add to Basket button on the product page concerned, then click Go to My Basket at the top of the screen.

This will take you to your basket page, showing the total costs involved.

You can then print the page, and post the print-out, along with your cheque and delivery details, to:

AlzProducts - Unit 2
68 Bayton Road
Coventry, CV7 9EJ
United Kingdom

Please make cheques payable to AlzProducts.

VAT Relief - If you would like to place an order by post and claim VAT relief, please download and complete the VAT relief form below.

Download VAT Relief Declaration

5) Purchase orders from the NHS, schools, charities and councils

You can send a copy of your purchase order to purchase.orders@alzproducts.co.uk or by post to the address above.

We are happy to process purchase orders, despatch goods and invoice you accordingly.

For further information please visit our Purchase Orders page.

This Item - Pivotell Advance GSM Automatic Pill Dispenser
TabTime Automatic Pill Dispenser
Pivotell Advance Automatic Pill Dispenser
Price £204.95 incl. VAT £74.99 incl. VAT £132.00 incl. VAT
Brand PivoTell TabTime PivoTell

190 x 180 x 56mm

190mm diameter

190 x 180 x 56mm

Guarantee 1 Year 1 Year 1 Year
Radio Controlled Time
Advanced Safety Features Upside down protection, Self-locking shutter Upside down protection Upside down protection, Self-locking shutter
Viewable LCD Display
Email & SMS Notifications
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