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The Flipper Big Button Remote Control is AlzProduct's recommended remote control, we believe it to be the best simple television remote control available in the UK.
Compatibility Notice - Sky Q
We've had a small number of customers report that the Flipper is incompatible with the latest Sky Q box. We are currently investigating this and shall update this page with more information once it's available.
If you would like to be updated on any news regarding compatible with Sky Q boxes then please send our support team an email via our Contact Us page.
There are no known issues with any other Sky boxes. If your Sky was installed before February 2016 then you won't be using a Sky Q box and the Flipper will be compatible.
The Dual-Function feature allows you to turn both your television and Freeview/Sky/Virgin boxes on/off using just the Flipper.
This removes the need for 2 remote controls and can help reduce confusion.
One of the best features of the Flipper remote control is the ability to set-up a favorites list:
A common problem for many of our customers is that they accidentally end up on a channel they do not recognise and cannot find their way back to familiar channels, the favourites feature eliminates this issue.
The Flipper big button universal TV remote has the highest compatibility out of all universal remote controls that we've used in the UK, and is compatible with the following types of devices:
A set-top box is any external device that is plugged into your television that provides your television channels, such as Freeview, YouView, or a Sky or Virgin box.
The Flipper Big Button Remote Control is protected by our Compatibility Guarantee.
This means that if your remote control is incompatible with your television or set-top box, we will offer you a full refund for your order, including the £3.99 original delivery charge.
International Customers: Our AlzProducts Compatibility Guarantee is for UK and Ireland customers only. We are happy to provide a product only refund for international customers if they return the Flipper to us.
The Flipper instructions come with programming codes for the brands of set-top boxes that are shown in the table below.
Important: These codes are used as the quickest method to program the Flipper and if your set-top box is not listed here it does not mean your set-top box is incompatible with the Flipper; it simply means that you will have to manually program your set-top box.
Cabletime, Cambridge, Canal, CGV Freeview, Clyde Cablevision, Comag, Cybermaxx, Cytron
A complete list of programming codes is included in your Flipper instructions. Alternatively, you can download a .PDF file containing the full list of TV programming codes by clicking the following icon:
Programming codes are used as the quickest method to program the Flipper and if your STB or TV brand isn't listed above it does not mean the Flipper will be incompatible; t simply means that you will have to manually program your set-top box.
The video below is for demonstration purposes only, we do not recommend only using the video below to programming your Flipper. Please also refer to the instructions provided.
Item Code: FLP-01Barcode: 033587154019Brand: FlipperOperating Distance: 7mBattery: 2 x AAA (not included)Dimensions: 17.8 x 6 x 2.5cmProduct Weight: 83gCompatibility: UniversalCompatible with Built-In Freeview: YesCompatible with External Freeview Box: YesCompatible with Sky/Virgin: YesFavourites Function: YesGuarantee: 2 years
Unfortunately many of our products are not eligible for VAT Relief, this is due to strict regulations from HMRC.
A product is only eligible for VAT Relief if it was "designed & manufactured solely for use by the disabled".
This means that products that fall into the following categories are not eligible for VAT Relief.
VAT Relief for the disabled is a government scheme that allows the zero-rating of VAT on certain goods if conditions are met.
If you are chronically disabled (criteria below), you will be able to purchase any eligible products on our website VAT free.
Via our website:
Finally, we will then ask you for the necessary information during the checkout procedure.
Orders can be placed via telephone with VAT Relief, however it will be a longer process.
Unfortunately we cannot take verbal VAT declarations, this means you have two options:
You will need the following information:
You (or the individual you are purchasing the goods for) must meet the following criteria
You can purchase goods & claim VAT relief on behalf of another person, but we will require some personal information (of the individual you are buying for) at checkout.
The following qualifies as being chronically sick or disabled:
Common examples of chronic disabilities include (but are not limited to); Alzheimer's, any form of dementia, Parkinson's, arthritis, blindness, deafness, physical disability.
Temporary disabilities such as broken bones, or even postoperative confusion, are not classed as chronic disabilities or impairments.
*Delivery times quoted are for products marked as "In stock for immediate dispatch"
Please see our International Deliveries page for further information.