Doro 331ph Photo Button Telephone
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Doro 331ph Photo Button Telephone

Price:  £24.99(Inc. 20% VAT)(£20.83 Exc. VAT)


In stock  

In stock

Product Code:  DO-331PH

VAT Relief Eligible


This simple telephone was designed for people with limited dexterity and memory loss, it has many features that make it a very effective telephone for a person with Alzheimer's or dementia.

Big buttons on a clear and spacious keypad make dialling as easy as possible, and 3 customisable photo-buttons allow quick recognition and dialing to loved ones.

Simply lift the receiver & press a photo to initiate a telephone call to a loved one or carer, very useful for anyone with impaired memory.

Advanced Acoustic Features 

  • Incoming call light on the phone to indicate the phone is ringing
  • The receiver is loud, clear, and hearing aid compatible
  • Ringing volume can be set up to a very loud 85dB

Ergonomical Features

  • Easy clean surfaces
  • High contrast keys with low-reflect finish
  • Concave keys
  • Low profile front
  • Wall-mountable


Product Code:  DO-331PH
Type of Phone:  Landline - Corded
No. of photo buttons:  3
Redial memory:  1
Max receiver volume (dB):  18
Max ringer volume (dB):  85
Ringer volume settings:  3 levels
Ringer off setting:  Yes
Visual ring indicator:  Yes
Handsfree speakerphone:  No
Phonebook:  No
Hearing Aid Compatible:  Yes
Wall mountable:  Yes

This product qualifies for VAT Relief

This means that if you have a chronic disability you do not have to pay VAT on this product.

For further information, and how to order, please see the information below.

What is VAT Relief for the disabled?

VAT Relief for the disabled is a government scheme that allows the zero-rating of VAT on certain goods if conditions are met.

If you are chronically disabled (criteria below), you will be able to purchase any eligible products on our website VAT free.

How do I place an order & claim VAT Relief?

Via our website:

  • Add any products that you would like to buy to your basket
  • View your basket
  • Tick any boxes that say "I (or the person I'm buying for)  qualifies for VAT Relief for the disabled
  • VAT will be removed from any of the qualifying products

Finally, we will then ask you for the necessary information during the checkout procedure.

Via Telephone

Orders can be placed via telephone with VAT Relief, however it will be a longer process.

Unfortunately we cannot take verbal VAT declarations, this means you have two options:

  1. We charge the full amount (including VAT) but dispatch a VAT Relief Declaration with your order, once you complete & return the declaration we will then refund your VAT
  2. You call us & request for a VAT Relief Declaration to be sent to you (either via email, or postal mail), once this is returned & completed we can then call you to take your order with VAT Relief included

What information do I need to provide?

You will need the following information:

  • The name of the individual that qualifies for VAT Relief
  • The address of the individual that qualifies for VAT Relief

What conditions do I (the customer) have to meet?

You (or the individual you are purchasing the goods for) must meet the following criteria

  • You are chronically sick or disabled and
  • You are buying the products for your (or the person who's disabled) personal or domestic use

You can purchase goods & claim VAT relief on behalf of another person, but we will require some personal information (of the individual you are buying for) at checkout.

What qualifies as being "chronically sick or disabled"?

The following qualifies as being chronically sick or disabled:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities
  • You have a condition that the medical profession treats as a chronic sickness, such as diabetes or Alzheimer's disease 
  • You have a terminal illness

Common examples of chronic disabilities include (but are not limited to); Alzheimer's, any form of dementia, Parkinson's, arthritis, blindness, deafness, physical disability.

Temporary disabilities such as broken bones, or even postoperative confusion, are not classed as chronic disabilities or impairments.

If you are in any doubt regarding your (or the person you're purchasing for) condition, please ask your GP whether it is a chronic or acute impairment.

UK Delivery

Standard Tracked - Royal Mail: Fully tracked, in stock items delivered within 4 working days - £3.99

Express Tracked - Royal Mail: Fully tracked, in stock items delivered within 2 working days - £4.99

Guaranteed next day shipping methods vary depending on order size & location. Please view your basket & enter your postcode to view available options.

International Customers

Please see our International Deliveries page for detailed information.

Alternatively, add an item to your basket & select your country in your basket, you will then be able to view delivery costs & estimations.

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AlzProducts is rated 4.86 stars by Reviews.co.uk based on 728 merchant reviews

4.86 / 5 Rating
728 Reviews
The Callander/clock was a well received gift for my mother in law who realises here memory is not as good as it was. It was also a great gift for my father in law who does not have to correct his wife every day. Great product just what they needed!
Arrived on time and in good order, works very well. Well pleased, just as advertised.
First of all, thank you for the FAST delivery. It made such a difference to me that I was able to meet the need that I had identified for my mother-in-law: and I had struggled to find a solution locally. Secondly, the device itself is super-simple - so I am hoping that it will just become part of her domestic environment and will achieve its ends without causing more anxiety about how it works. Thank you.